1. Acceptance of Terms

Welcome to Steps EG. These Terms of Use govern your access to and use of our website (steps-eg.store) and the purchase of any products from our online store. By browsing the site or placing an order, you confirm that you accept these terms and agree to comply with them. If you do not agree, please do not use the website.

2. Eligibility

To place an order, you must be at least 18 years old, or use the website under the supervision of a parent or legal guardian. By placing an order, you confirm that the information you provide is accurate and complete.

3. Products, Colors & Availability

• All products are subject to availability and may sell out at any time.
• Product images are for illustration only. Slight differences in color may appear due to lighting and screen settings.
• We reserve the right to update or discontinue any product without prior notice.

4. Prices & Payment

• All prices are listed in Egyptian Pounds (EGP).
• We reserve the right to change prices at any time before an order is confirmed.
• Available payment methods are shown at checkout. Your order is confirmed once payment or cash-on-delivery details are successfully received.
• In the rare case of a pricing or typographical error, we may cancel the affected order and notify you.

5. Orders & Cancellation

After placing an order, you will receive a confirmation message. We reserve the right to refuse or cancel any order — for example, in cases of suspected fraud, stock unavailability, or pricing errors. If your order is cancelled after payment, you will be refunded in full.

6. Shipping & Delivery

Estimated delivery times are provided as a guide and are not guaranteed, as they may vary due to circumstances beyond our control.

7. Returns & Exchanges

8. Intellectual Property

All content on this website — including the Steps EG name, logo, product photography, text, and designs — is the property of Steps EG and is protected by applicable laws. You may not copy, reproduce, or use any of our content for commercial purposes without our written permission.

9. Acceptable Use

• Use the website only for lawful purposes.
• Do not attempt to disrupt, damage, or gain unauthorized access to the website or its systems.
• Do not provide false information or impersonate others when placing orders.

10. Limitation of Liability

To the maximum extent permitted by law, Steps EG shall not be liable for any indirect or incidental damages arising from the use of the website or our products. Our total liability for any claim shall not exceed the amount paid for the product in question.

11. Governing Law

These Terms of Use are governed by the laws of the Arab Republic of Egypt. Any disputes arising from the use of the website shall be subject to the jurisdiction of the Egyptian courts.

12. Changes to These Terms

We may update these Terms of Use from time to time. The latest version will always be posted on this page with an updated date. Your continued use of the website means you accept any changes.